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Big Data and the infinite possibilities for the travel industry
If you’re a regular Tnooz reader, you will undoubtedly have read about the potential of big data in travel. But just like most up-and-coming technologies, there is much confusion as to what it all...
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Did Foursquare just kill a bunch of trip planning startups?
Foursquare this week launched its Explore feature on the web, an effort termed as: “Personalized search for the real world.” Previously available via its mobile apps, the launch of this feature as a...
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Can consumer travel startups make it without being bought?
Expedia. Travelocity. TripAdvisor. Kayak. These are all household names that even your mother will likely know. But behind these behemoths of travel stand hundreds (if not thousands) of startup...
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Super-creepy! Privacy in the age of Big Data and personalization in travel
Earlier this year, I sat on a panel which had the title “Don’t be a supercreep!”, covering privacy issues in the era of big data. During the panel at the EyeforTravel conference, the mention of some of...
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United suffers major network outage, passengers hit as systems collapse
UPDATE: Some web users started getting access to United.com at around 5.45pm Eastern. The problem is likely to take hours to revert back to business-as-usual as, similar to the Qantas outage earlier...
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The multiple issues surrounding airlines and ownership of passenger data
Imagine a world where someone owns a record of everything you do in life. Went shopping? Safeway owns that act. Watched a movie? Netflix owns a record of that. Grabbed a quick bite to eat? McDonalds...
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Tours and activities: instant web bookings still largely a dream
When one reads articles like Tnooz’s recent piece on Foursquare accepting instant restaurant bookings, it’s easy to jump to the conclusion (as our dear editor did) that tours and activities must be...
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Travel startups: Stop trying to be sexy
If there’s one thing travel startups like, it’s sexiness. Not the raunchy kind, but something that sets them apart from the status quo and has some kind of wow factor. Or at least that’s the aim. As a...
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Introducing the largest travel metasearch engine in the world: Google
Did you notice? Google recently indicated exactly what it is aiming to ultimately become in the travel industry. Thanks to the new Google Maps Beta and its integration of Google Flights into the main...
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Crazy idea – but is THIS finally a way forward for travel innovation?
As 2013 comes to a close, we’ve seen another year’s worth of travel startups trying – and in most cases failing – to gain traction. To long-time observers of travel, this is of course not a surprise....
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Social media gurus should give Qantas a break
If industrial unrest wasn’t bad enough, Qantas is now being widely criticized for its social media efforts during the recent 48-hour shutdown. Critics are charging the airline with being “too...
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Introducing the NBO – something relevant and timely to revolutionize travel
“Let me recommend something for you” – it’s a concept as old as retailing itself. Especially in the pre-internet era of travel booking, this phrase was a key tool in a travel agent’s arsenal to...
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Googling for an answer: What’s behind the Room 77 deal?
In a move that surprised more than a few, Google recently licensed booking technology from Room 77 to “remake its search experience for hotels to look more like travel sites such as Priceline &...
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The wait is over, tours and activities finally hits the big time
Our long nightmare is over. Tours and activities finally gets the big market move it has so desperately needed: TripAdvisor has snapped up Viator. First, a hats off to the team: perservering since its...
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Buried in paper: Removing a hurdle in attractions
There is a scene in the movie Brazil, a Terry Gilliam film, in which one of the characters gets killed by an overabundance of paperwork. Papers begin sticking to him, ultimately covering him from head...
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