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Talking Travel Tech
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    If industrial unrest wasn't bad enough, Qantas is now being widely criticized for its social media efforts during the recent 48-hour shutdown.


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    Similar to most up-and-coming technologies, there is much confusion as to what something like Big Data really means and how it can help make the customer experience better and lead to more sales.


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    Foursquare this week launched its Explore feature on the web, an effort termed as: "Personalized search for the real world."


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    Expedia. Travelocity. TripAdvisor. Kayak. These are all household names that even your mother will likely know.


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    Earlier this year, I sat on a panel which had the title "Don’t be a supercreep!", covering privacy issues in the era of big data.


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    United Airlines lost all ability to transact online, in person and over the phone following a reservation systems failure earlier today.


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    Imagine a world where someone owns a record of everything you do in life. Went shopping? Safeway owns that act. Watched a movie? Netflix owns a record of that. Grabbed a quick bite to eat? McDonalds owns a log of that.


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    When one reads articles like Tnooz's recent piece on Foursquare accepting instant restaurant bookings, it's easy to jump to the conclusion (as our dear editor did) that tours and activities must be next.

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    If there's one thing travel startups like, it's sexiness. Not the raunchy kind, but something that sets them apart from the status quo and has some kind of wow factor. Or at least that's the aim.

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    Did you notice? Google recently indicated exactly what it is aiming to ultimately become in the travel industry.

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    As 2013 comes to a close, we’ve seen another year’s worth of travel startups trying – and in most cases failing – ...

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    If industrial unrest wasn't bad enough, Qantas is now being widely criticized for its social media efforts during the recent 48-hour shutdown.

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    “Let me recommend something for you” – it’s a concept as old as retailing itself. Especially in the pre-internet era of travel ...

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    In a move that surprised more than a few, Google recently licensed booking technology from Room 77 to “remake its search experience ...

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    Our long nightmare is over. Tours and activities finally gets the big market move it has so desperately needed: TripAdvisor has snapped ...

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    There is a scene in the movie Brazil, a Terry Gilliam film, in which one of the characters gets killed by an ...